The loft company employs the scaffolding company, therefore they are responsible for their workmanship and adherence to health and safety. This is a serious situation, someone could easily have been killed and I for one would like to know which loft companies aren’t keeping a check on who they hire.
so should all retailers that sold a samsung galaxy note now be held responsible for the issues with the phone? as surely by this logic they would have needed to take responsibility for the workmanship.
it is a serious issue however if you only name the loft company whats the benefit for other users of the forum; given many builders may use a particular scaffolding company.
surely it makes more sense to name the scaffolding company?
Yes.
Your rights under the Consumer Rights Act are against the retailer – the company that sold you the product – not the manufacturer, and so you must take any claim to the retailer.
See http://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
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As no-one actually knows the cause of this we are probably best off waiting to see what the investigation reveals before we start naming and shaming.
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Totally agree.
“so should all retailers that sold a samsung galaxy note now be held responsible for the issues with the phone? as surely by this logic they would have needed to take responsibility for the workmanship”
Probably legally yes but even theoretically this isn’t really the same argument at all.
My mum and daughter walked past less than 10 minutes before the collapse. I hope the police prosecute and also that anyone else using the same company gets to find out which loft company it is so they can check the safety of their scaffolding if nothing else.
Indeed part of the problem with the Galaxy phone was that they denied a problem and more people had their phones catch fire - which could have been avoided if people had known to be careful and check for issues
I’m starting make educated guesses now but I reckon that, as far as compensation goes, everything will depend on who the contract was with. If the loft conversion company had a ‘do it all’ arrangement then the scaffolding company is their subcontractor so the builders will be the first port of call. They can then go after the scaffolders.
If the builders said “We usually use these scaffolding guys but you can ask them and pay them yourself,” then you go directly to the scaffolders.
As far as a prosecution under health and safety law is concerned, if there was negligence then it’s likely it will be them that gets done. But we just don’t know. Did the building firm do anything they shouldn’t have done? E.g., put too much heavy material on it? Overload the winch? Were the brackets faulty? Was there a localised tornado that nobody noticed?
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well, all you need to do is walk by to see what company it is. I don’t think in this instance it’s ‘naming and shaming’ when scaffolding collapses on a public residential street, crushing cars and endangering people. Glad they are doing their best to clean it all up though and, of course, that no one was hurt!
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Having posted a random photo of a scaffolding lorry further up this thread the other day - vehicle reg L777RAD - I was somewhat spooked to see this scaffolding lorry outside my client’s City office at lunch - vehicle reg P777RAD.
Same company? Presumably they registered the fleet all at once and got a sequence of plates.
Buying plates which make TRAD , just as Coventry have all theirs as COV
Pimlico Plumbers are the masters at this, though. The fact that it’s an area ripe for schoolboy humour obviously helps!
http://www.pimlicoplumbers.com/about-us/corporate-identity/number-plates
Noticed recently that a lot of their plates have reverted back to their legal format. Probably pushed their luck too far now.
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Having had a year of horrible stress from Central London Lofts, during which we’ve found a series of other pissed off clients, I have no problem with naming them on this thread. Good luck making any claim against them.
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The following is standard advice, and not intended to cast aspersions on any recent poster:
It’s best practice to check the profile of the person making the review. Are they verified? If not, have they been active in the forum, in other areas and topics, before posting the review? A first time user who reviews a company may not be a local resident, but may represent the company or its competition. While this does not mean the review is not genuine, it does call into question the reliability of the recommendation.
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Lived in se23 since 2011. Active on mayow park and Blythe hill and se23 mums fb groups if anyone wants to check.
Regarding my car, the situation has now been settled, and in good time.
Central London Lofts were very responsive and sincere, and we are not out of pocket. In fact, along with a generous settlement we received a personal visit from Barry, a manager at CLL, hand delivering wine and flowers and an apology (even though at this stage it was not clear that CLL were directly to blame for the accident).
When we first saw him, on the day of the incident, Barry was genuinely upset and affected by what had happened - he clearly cares about the safety of his builders, and he was quick to attend the scene and deal with the aftermath. And as I mentioned above, resolved completely to my satisfaction.
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That’s good news. Very different from our experience of them and the experience of other clients we have been contacted by or who post about them on the regular threads re lofts on the fb group se23mums. But this was a more spectacular and very public failure. If anyone else on here has had a less happy experience with Central London Lofts do contact me via fb or LinkedIn.
Apparently this happened incentral London around Chelsea years ago but this time it was scaffolding on the front of 6 houses in a row and the scaffold was screwed into the front walls as well, which collapsed with the scaffold! Can you imagine if all our houses lost their front wall!
Sorry about the car Chris, poor thing!
The new scaffolding is now up and they were loading more wood onto it yesterday, very nerve-wracking! I can’t walk passed it anymore, I cross the road just in case!
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