Hi @HannahM
Yes & it has been so for many months. They do not give an excuse because I actually have not talked to anyone from the council offices but the collectors say either “staff off sick or wrong items in the wrong bins” (which is often true) but because the bins are not emptied weekly, they continue to fill up and spill out and no one sorts it out, but surely someone must be employed to sort out the over flowing items before they hit the ground and it starts to become messy? I reported it quite a few times last summer on Fix my Street as, if you report it via the Council option you have to give your own address and I am afraid I do not wish to be logged as “that person who constantly reports or complains” when it is not my own issue but rather, mostly, lazy, stupid people on this estate who do not read the guidelines and separate their rubbish from recycling, rinse off or wash it before disposing, sort it, but rather they put recycling in plastic bags or black refuse sacks etc which is a NO-NO and they also do NOT make sure what they recycle IS actually recyclable. The collectors will not empty the bins if mixed, and have put notices on saying so in the past, but not lately, so they fill up, overspill, end up on the ground and then spread by foxes, squirrels, birds etc. making the place look like a shithole, for weeks on end. One leaseholder actually tries to sort the stuff out from bin to bin sometimes, but I am afraid I do not have time, not body strength to dumpster dive these years and, do not see why I should have to sort out a problem other tenants create. I have given up now, everything goes in the main refuse bins, because there is no room in the recycling bins. What else can I do? I do not have the room to keep stuff inside for weeks on end.
SIGH 
UPDATE 5th DECEMBER Oh joy, finally the bins were emptied a few days back (probably will be a few more weeks since that happens again) so I have put what I had outside the front door (lovely to see that, when you come up to my door, a pile of recycling) into one of the 2 almost full bins near my block (less than a week since emptied) AND within the past 3 days they have sent a a generic “Block Letter” to each address telling everyone that, if they do not put the correct items, washed, sorted etc. in the recycling bins then, they may have to be REMOVED !!! Wow, what a good solution to the problem? Remove all the recycling bins, so that we cannot recycle anymore anyway! NOT! Oh well, MAYBE the idiots WILL actually read the helpful guidance leaflet enclosed, finally and start to recycle properly. Maybe? I will not hold my breath … OR …my recycling, in my home, for weeks on end! I also feel extremely pissed off that I got one of the letters, when I have busted a gut to recycle properly for years (but am not an idiot and realise what a block letter is and I hope it DOES WORK). 
The recycling bins used to be situated off of the estate, near the grass “triangle” between Derby Hill Crescent and Featherstone Avenue, but often used to end up being full-up to overflowing and, it did not help that anyone or any passing car, van or truck tended to dump their recycling, rubbish or waste,in or next to the 3 bins, making a terrible mess and eysore that would, of course, sit around for weeks on end
This problem is obviously not unique to Shackleton Close but can someone please tell me, how will more, dense housing help the waste and recycling situation? It is not going to is it? Some tenants and residents are to blame, but not all, so how can this be solved? Leaseholders have to pay for extra services, on this estate and others, so ignorant selfish a-holes who live here and make the place look a mess cost everyone more money (taxes) and stress, which is not nice or good.
Oh, sigh, rant over.
Hope the newly built places are a dream and get serviced to the extreme! 
I am sorry this has turned into a very long extra issue away from the original thread theme but it IS relevant to new homes being built so, maybe, a split could be made somehow to open up a new discourse on erm. “borough council services, dense/condensed housing issues,” or something? (just thinking off top of my head, not got the right titles, obviously)
