Electrician recommendations

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#44

I believe it’s been sorted now.

1 Like
#45

What had happened in the end? Was it the main fuse or something else?

I’m glad it’s fixed now - I can’t imagine life without electricity :grimacing:

#46

Someone in the block flicked the main switch.
It was as simple and blooming annoying as that!

1 Like
#47

You certainly don’t realise how dependant on it we are until you don’t have any at all!
I certainly don’t recommend it.Even lighting every single candle I had which was quite a few didn’t produce enough light to be able to read anything! Luckily I have good neighbours who kept my mobile charged, provided hot water for a caffeine fix and even appeared with a hot meal for dinner last night.

1 Like
#48

Yes as @anotherjohn has said it was as simple and b****y annoying as that!!

#49

After I lost my power and came home to a dark house, I bought two rechargeable torches. They are always fully charged.
Central heating does not work without electricity.

#50

Takes me back to the days of the 3-day week

2 Likes
#51

Hi Laura, did you manage to get your EICR eventually? I am currently having some issues with the same trader I was wondering what the outcome was. Thanks

#52

Hi Oronumbus, I was wondering if you got your EICR eventually?

#53

No never - did you have the same experience?

#54

Hi @BC no, unfortunately not. Have been calling, texting, whatsapp, emailed. I did find him (Liam) on facebook too, he seems to have now come off or changed his name. When did you have the works carried out please?

#55

You can report him to his body:

https://www.niceic.com/find-a-contractor/help-and-advice/contractors-and-the-niceic/how-to-complain-about-an-niciec-contractor

1 Like
#56

Hi Laura, I’m having different issues with him and it seems to be taking a long time to resolve. I have his details if you need them. Did he confirm that he was registered? I think only registered electricians could carry out an EICR. BC

#57

Thank you, yes details would be great. He had said he could carry out the inspection and issue me with the EICR, this was in Feb 2020.
I was going to go the small claims court but if we are all having issues perhaps a collective complaint to Trading Standards would be better if interested @BC & @oronimbus?

#58

Yes sure - I don’t really have any experience with dealing with Trading Standards though. Luckily this was our first bad experience. What do you reckon is the best course of action?

#59

I had to go the small claims route recently with a heating engineer. Lewisham no longer provides a Trading Standards service that can be accessed by individuals, instead you get directed to Citizens Advice Bureau. CAB can be helpful, but they don’t prosecute or serve Notices and unless you get referred to a solicitor by them their advice isn’t ‘legal advice’.

1 Like
#60

You’ll need to contact the Citizens Advice consumer service. They have the ability to refer your case to local Trading Standards for further investigation.

#61

Hi Laura, yes interested I am waiting to hear back and if he disputes then I will join but you should go ahead anyway as he failed to provide the full service you paid for. Lewisham Trading Standards generic e-mail address is cer@lewisham.gov.uk and they do have to respond as it is their legal duty although it may take a while. You will then get a case officer. I think I have the name of their current manager as well.

1 Like
#62

I suggest you telephone or email Trading Standards. They cannot advise you about individual tradesmen, but they do take notes about them for their own reference.

#63

That’s interesting, the CAB never told me that, they advised that they can send info about the case to Trading Standards who may or may not respond. I was asked by CAB if I would like a response from Trading Standards and of course said yes, but never heard back. May I ask why you believe Trading Standards has a legal obligation to respond to every enquiry? Do you know what the ‘cer’ part of their email address means?